Our bodies

The Centre Médico-Chirurgical Floréal has set up a number of bodies as part of its ongoing efforts to improve the quality of care and patient management.

• The CRUQ (Commission des Relations avec les Usagers et de la Qualité de la prise en charge - Commission for Relations with Users and the Quality of Care) ensures that users' rights are respected and helps to improve the quality of care provided to patients and their families; it examines complaints and claims that do not have the status of an application for judicial review.
• The CME (Conférence Médicale d'Etablissement) helps to draw up an ongoing policy on the quality and safety of care. It sets the objectives and timetable for implementation.
• The COMEDIMS (Comité du MEdicament et des DIspositifs Médicaux Stériles) defines a policy for the selection and evaluation of pharmaceutical products and studies all the rules and problems associated with their use.
• The OR COUNCIL facilitates the harmonious organisation of the operating theatre. It is made up of doctors, surgeons, anaesthetists and operating theatre staff.
• The CLUD (Comité de LUtte contre la Douleur - Pain Management Committee) defines pain management policy on the basis of an assessment of the existing situation and national priorities.
• The CLIN (Comité de Lutte contre les Infections Nosocomiales - Nosocomial Infection Control Committee) draws up a programme of action to prevent and reduce the incidence of healthcare-associated infections.
• The CLAN (Comité de Liaison Alimentation et Nutrition - Food and Nutrition Liaison Committee) helps to improve the nutritional management of patients and the quality of catering services.
• The CSTH (Transfusion Safety and Haemovigilance Committee) helps to improve the safety of patients receiving blood transfusions in the hospital.
• The CQR (Quality and Risks Committee) coordinates the work of all these bodies.

The hospital has also appointed watchdogs in areas requiring increased surveillance (pharmacovigilance, identity surveillance, material surveillance, etc.).