Clinique Floréal
Urgence mains
01 48 97 72 08

Our quality approach

The Centre Médico-Chirurgical Floréal was certified by the HAS in 2010.

It is now engaged in the 3rd version of certification. A visit by visiting experts will take place in May 2013.

Our Quality and risk management approach

The Centre Médico-Chirurgical Floréal's Quality and Risk Management approach is an in-depth process that mobilises all our professionals around a common objective: to work better together to ensure quality care and improve patient satisfaction.

Certification

This approach gives rise to numerous improvement actions and is assessed every 4 years by the Haute Autorité de Santé (HAS) during a "certification" procedure. This covers the organisation and general operation of the establishment, as well as care practices and patient information.

The assessment is carried out by independent experts. It culminates in the drafting of a report (which can be consulted by the public on the HAS website: www.has-sante.fr), and the awarding of a certification level.

Indicators

Our establishment also monitors a number of indicators (pain management, nosocomial infections, etc.). We invite you to consult them on the platinum website by clicking here.

All of the establishment's professionals are involved in Professional Practice Evaluation (PPE) initiatives to optimise the methods and protocols used.

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Practice

Practice

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Coming to the centre / Contact us

Clinique Floréal

Come to the centre

By car
By car

From Porte des Lilas: Continue along rue de Paris then bd de la Liberté, turn right onto avenue du Maréchal Juin, at the 1st set of traffic lights turn left onto rue de Noisy le Sec, continue along rue Floréal.

From Porte de Bagnolet: Follow signs for "Bagnolet centre", take avenue Gambetta and follow signs for "Les Lilas", continue along rue de Pantin - towards Romainville - D20, turn right at the first set of traffic lights into rue de Noisy le Sec, continue along rue Floréal.

By metro
By metro

Metro station Gallieni (line 3) then bus 318, get off at the Jeanne Hornet stop

Metro station Mairie des Lilas (line 11), then bus 105, get off at Liberté (10 min walk from Mairie des Lilas metro station)

Contact us

Phone

Call Us

Tél : 01 48 97 72 00

Email

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Clinique Floréal

40 rue Floréal
93170 Bagnolet

Our commitments

Sustainable development

Corporate Social Responsibility

Our CSR approach is transversal, operational and aims to be as close as possible to the field.
Organ Donation

Organ and Blood Donations

More than 14400 patients who need an organ transplant every year. The main obstacle to transplantation is the persistent lack of available organs.