Clinique Floréal
Urgence mains
01 48 97 72 08

Administrative formalities

Your pre-admission

  • In order to complete the pre-admission formalities, you must log on to the clinic's
    portal using the link below: https://portail-yooli.fr and bring with you the required documents
    The required documents are listed in your patient passport, which was given to you at your 1st consultation.
    We recommend that you pre-admit online on the day of your consultation with the surgeon;
    This will avoid you having to wait unnecessarily on the day of your admission.
    THE PRE-ADMISSION FILE
    This document is given to you as soon as you are seen by your surgeon. It is a source of information,
    shared between you and the various health professionals, which helps to ensure safe care.
    It is important that you read it carefully before your stay.
    You must bring it back, completed and signed, to your consultation with the anaesthetist.
    and on the day of your admission.
    It contains :
    - Administrative data, authorisations (authorisation to operate for a minor or a protected adult, informed consent)
    consent), the form for appointing a trusted support person, etc.
    - General instructions on hygiene measures to be followed before and after hospitalisation.
    - Useful information on anaesthetic instructions.
    The admissions office is available to help you with all the formalities and provide you with
    all the information you need for your stay.

If you do not have insurance or cannot prove your entitlement, you will be given an estimate. You will be asked to pay a deposit on the day of your arrival, which will be applied to the total cost of your stay. A final invoice will be issued on the day you leave.

If you are a citizen of a country outside the European Union, please contact your private insurance company.

Your admission

On the day of your admission, you must go to the admissions office with the following documents:
- Your completed and signed pre-admission form,
- Photo identification (national identity card, passport, resident's card, etc.),
- Your "carte vitale" or up-to-date certificate of entitlement,
- Your health insurance or supplementary insurance card,
- Your 100% certificate if you are a beneficiary,
- A deposit cheque for hospital stays.
When you are admitted, please bring your biological and radiological tests as well as your current
current prescriptions.
Please note that if you do not complete these formalities, your admission may be delayed.

If you are concerned :
- Your certificate of entitlement to CMU (Couverture Médicale Universelle) or your AME card (Aide Médicale
de l'État).
- In the event of an accident at work: the accident at work form issued by your employer.
- Your carnet de soins gratuits (for veterans).
- If you are a national of an EU country: the European Health Insurance Card or form E112.
- If you are a national of Algeria: form SE 352.
- If you are not covered by a health insurance scheme or if you are a national of a country that does not have an agreement with France, you will have to pay the cost of your treatment.
agreement with France, you must pay the full cost of your stay.

Minors and protected adults
The person(s) with parental authority must sign the authorisation to carry out care and procedures
in the pre-admission booklet. Their presence is compulsory during the stay (decree of 17/01/74).
For minors, please bring the identity cards of both parents and the family record book.
If the refusal of treatment by the person with parental authority or the guardian leads to serious consequences for the health of the person concerned, the patient will be informed.
consequences for the patient's health, the doctor will provide the necessary treatment.
A protected adult may only be hospitalised with the consent of the legal representative.
(articles 488 et seq. of the French Civil Code).

Identitovigilance

YOUR IDENTITY = YOUR SAFETY
As part of the rules on identity monitoring, in accordance with article L162-21 of the French Social Security Code, we ask you to identify yourself to us.
Code, we ask you to present a valid form of identification to the admissions office.
valid identity document (national identity card, passport or residence permit).
All these documents enable us to secure the identity surveillance system to avoid any errors or homonyms.
You will also be given an identification bracelet on admission, which you must keep for the duration of your stay.

Compulsory contributions linked to your stay

In accordance with current regulations, you will be asked to pay certain fees. These are not reimbursed by the Assurance Maladie, but may be covered by your mutuelle or complementary health insurance. Ask your health insurance company for details. There are exemptions, particularly for people receiving complementary health insurance or state medical aid. You can find the full list of exemptions on the ameli.fr website.

Fixed hospital charge: €20 per day (including the day of discharge)

The fixed hospital charge represents your financial contribution to the accommodation and maintenance costs incurred by your hospitalisation. It is payable for each day of hospitalisation, including the day of discharge. It does not apply to outpatient stays. The amount of the fixed hospital charge is set by ministerial decree.

Fixed contribution: €24 per stay

Preserving the social security system is everyone's business and, in principle, you contribute to it for each of your healthcare expenses. The part of the cost that remains payable by you is known as the "fixed contribution" or "co-payment".

The flat-rate contribution of €24 applies to procedures costing €120 or more. You may be asked to pay a co-payment for any procedure under €120.

You may not be billed for any costs other than those corresponding to the care provided or, where applicable, to any special requirements you may have requested. The amount of these special requirements, the list of which is strictly defined by the regulations and includes in particular access to a private room, must be communicated to you before the treatment is carried out.

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Coming to the centre / Contact us

Clinique Floréal

Come to the centre

By car
By car

From Porte des Lilas: Continue along rue de Paris then bd de la Liberté, turn right onto avenue du Maréchal Juin, at the 1st set of traffic lights turn left onto rue de Noisy le Sec, continue along rue Floréal.

From Porte de Bagnolet: Follow signs for "Bagnolet centre", take avenue Gambetta and follow signs for "Les Lilas", continue along rue de Pantin - towards Romainville - D20, turn right at the first set of traffic lights into rue de Noisy le Sec, continue along rue Floréal.

By metro
By metro

Metro station Gallieni (line 3) then bus 318, get off at the Jeanne Hornet stop

Metro station Mairie des Lilas (line 11), then bus 105, get off at Liberté (10 min walk from Mairie des Lilas metro station)

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Tél : 01 48 97 72 00

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Clinique Floréal

40 rue Floréal
93170 Bagnolet

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